Bajaj Finance Ltd — Settlement for loan

Dear sir,
I am ravichandran customer I taken lone for auto three wheeler. Yesterday 17.12.2021 I went office I discuss about my lone for settlement. There officer told some percentage we will give to you for settlement and you pay RS:32000 and I paid. They told you will get NOC on next week when your file update.
Now they are taking my auto three wheeler
and again they told you pay RS:20000
Then only I will give auto. Kindly request solve the problem.
Bajaj finance ltd
Bharani Function hall, Arcot Rd, Vijayaraghavapuram, Saligramam, Chennai, Tamil Nadu 600093 office.
Thanks and regards,
Ravichandran