[Resolved]  Bajaj Finance — Monthly EMI has been paid but company comes up stating it has never been paid

Address:Nagpur, Maharashtra

My parents bought AC 2 months from a shop(Nagpur) and a person came and said he is from bajaj finance and collected EMI from my parents. Amount collected from my parents was the exact figure that they are supposed to pay as emi. He provided the receipt of Bajaj Finance. Now company called up my parents and said they never received the emi amount. please call me on +91 [protected]. My parents have the receipt and I can provide all the details. this is serious issue that company should look into urgently. If this is not taken care off, I have to take this case to consumer court
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sir/ Madam.

We have initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

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