Bajaj Finance — no facilities to talk to customer executive

Address:

400042

I had Taken a loan for refrigerator but I was failed to pay its second last EMI
so they charged me with 300 rs and was no update in profile for pending EMI
and after few days they again charged me with 300 rs for not paying the EMI and when I wanted to pay the loan amount is also increased accordingly. They also charged me for cheque bound and that costs 450 rs. And for how long i ahould pay for no reeasons. What the hell is wrong with these guyss