Bajaj Finance — once payment received then no reply

Address:	New Delhi, Delhi, 110009
Website:	bajajfinserv.in

They took money of rs 4999 on behalf of digital lounge card but i need to use the services of this card they cant even reply to me. The only thing on this card they increase my card limit. At the time of payment they said that they me the of personal loan, holiday packages and much more but now i called on their customer care no. They said there is no offer at this on your card and i okay please give my money back close this [censored] card. They said this will not done. I am attaching a photo of the call timer of their customer care no. On which they said to call. Mr harjeet singh chawla the relationship manager of the digital lounge service only waiting on this no.