Bajaj Finance — Pathetic service on extended warranty... complaint pending for 2 weeks

Address:New Delhi, Delhi, 110018
Website:www.bajajfinserv.in/finance/extended-warranty/salaried-extended-warranty.aspx

Their extended warranty is useless.
Their service is pathetic.
Their customer care is horrible.
I have bought their extended warranty for my air conditioner. I registered a complaint that my ac is not cooling on 8 august 2016.
Its been 2 weeks since then and the repair work has not even started.
I keep calling them and they keep making excuses e. G. Its under approval, executive not picking up phone, will be done in 2 days etc
I am fed up of hearing their excuses.
On the top of all their customer care doesn't know any details and are rude.
I called their operations office on[protected] and talked to an executive named "sandeep". He put my call on hold multiple times and when he couldn't provide any timeline, he cut my phone.

I made a big mistake buying a policy from this fraud company. They just want to take your money and doesn't care about the service they provide.

Complaint number: oc17-[protected]
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Sir
i had applied for emi card while purchasing lenovo laptop on emi through bajaj finance my loan id is #402cdd18985171. Till now now information had been received. Six month had been passed loan amount has been paid still i have not received any message regarding my card.

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    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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