| Address: | Supernova residence |
Dear Customer Support Team
I hope this message finds you well. I am writing to bring to your attention a concerning issue I recently encountered while making a payment through your platform. The details of the transaction are as follows:
My upi is - [protected]
- Transaction ID: T2308162104423152827311
- Payment Amount: 699
- Receiver: Bajaj Finance
Regrettably, due to an inadvertent mistake on my part, I erroneously made a payment of 699 to Bajaj Finance. The intended recipient of this payment was different, and this transaction was made in error.
I kindly request your assistance in rectifying this situation as soon as possible. I would appreciate it if you could take the necessary steps to reverse the transaction and refund the amount back to my account. This situation has caused me undue stress, and I am counting on your support to resolve it promptly.
I understand that mistakes can happen, and I am hopeful that your customer service team will handle this matter with the utmost urgency and professionalism. Please keep me updated on the progress of my complaint and provide me with the necessary information regarding the refund process.
I thank you in advance for your attention to this matter and your prompt action. Your assistance is highly appreciated, and I look forward to a swift resolution.
Sincerely,
Chandan kumar
[protected]
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