Bangalore Development Authority [Bda] — Land and Building from Land

My Property is located in BSK 6th Stage 2nd Block, House No 148, visited BDA BSK 2nd stage office and gave the required documents in the month of March 2023, it was told they will visit after the Ugadi Festival, however no one visited, so again went and reminded them, they said they will come in the month of April, till today no one came, asked for acknowledgment for submission of documents, they refused to give, kindly do the needful, my mobile number is [protected]