Bangalore Development Authority [Bda] — Property tax - online payment discrepancy

Address:

1399 Southend A road 9th block Jayanagar Bengaluru 560041

I have made payment thro' my credit card against following tax due:

2022-23 1211587 [protected] 603 MURTHY G N #1399, SOUTH END A ROAD, 2943

Following message received from my banker:

Hi, you have spent INR 2, 943.00 at RAZ*BANGALORE DEVELOPMEBE on[protected]; 05:15:09 pm using your RBL Bank Credit Card (XX2601).
As per BDA website if the amount is debited to my bank account and receipt not generated the amount will automatically re credited to my account within 3 working days. Subsequently customer can make separate payment.Also customer has been advised to approach systems manager either by email or phone. Now it is 7 days has elapsed and I am neither got the refund of tax amount paid nor able to make another payment as website is blocking. I have written several mails to systems manager and tried to reach on phone many times but in vain. Please intervene to get the refund of tax amount paid or facilitate issuance of receipt

Regds,

Gururaja G N on behalf of my brother Murthy G N