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Bangalore Metro Rail Corporation — malleshwaram ticket counter staff rude

Malleshwaram metro ticket counter femal staff rude to customer while issuing ticket. She shown frustration with customer. This happend many times.
The way she speaks shows uneducated fellow.
She doesn’t know how to recharge card with swiping the debit card . She blaming us for that card is not correct. And she doesn’t try second time if we wrongly give pin one time.
Unsupporting lady to customer. Not eligible for that post.
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    Bengaluru Metro Rail Corporation [BMRCL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2519 1091 [Complaints]
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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