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Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

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Last updated Jan 13, 2022
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Bengaluru Metro Rail Corporation [BMRCL] Website

Bengaluru Metro Rail Corporation [BMRCL] Head Office Address

3rd Floor, BMTC Complex, K.H.Road, Shanthinagar
Bengaluru
Bangalore District
Karnataka
India
560027

Bengaluru Metro Rail Corporation [BMRCL] Phone Numbers

Toll free
1800 425 12345
11
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Bengaluru Metro Rail Corporation [BMRCL] reviews & complaints(202)

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On 10th January 2022 Evening while travelling from my office in JP Nagar to my home, there were some welding works going on at the under construction Silkboard metro Station without any safety mechanism or the traffic below. Some of the welding sparks fell on my Car windshield due to which it got damaged. Attached is the snapshot from the dashcam video installed from in my car. I can share the complete video if required. Please take care of safety during construction as it was my car now, it can be someone else car or two wheeler and can cause grievous injury. The grievance submission on the website also does not work.

Please help me in getting compensation for the damages done for my car and also BMRCL needs to update their safety standards.
Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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    I reached magadi road metro station ticketing counter around 18:30 - 1900, A lady was sitting inside with curly Hair. I requested...
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    There is a crack in Reserve Tank huge water leakage not able to utilise the water kindly do needful
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      Recharged ₹100 with online but didn't used card before 7 days, money not credited....
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      Metro workers have dumped all stones in front of the building
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        I have recharged my bmrc card on 13.12.2021 with Rs.500/- through UPI mode with reference no[protected] at 9.07pm . The...
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        I wàs travel from nagasandra to yelachanahalli . i take care of safety & hygiene period of travel i was got call from my...
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        Respected Sir/Madam
        Myseld R.Puttaiah working in LIC of India .This morning i was travelling from Nagasandra to Majestic...
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        Dear Sir,

        I request you to provide parking space at the Vajarahalli station as there are no feeder buses serving all the residential areas nearby.

        Every morning, it is a major chaos as the metro commuters are forced to park their vehicles on the public roads, footpaths and private plots. The local residents are also inconvenienced.
        Please provide parking similar to what has been done at the Banashankari and Yelachenahalli stations.

        Regards
        PN Kumar
        Metro commuter
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          Hi,

          In rush hour and evening when there is crowd, please reserve at least 1 coach for senior citizens in Bangalore...
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          Today @kengeri bus terminal station i entered @5:50 am but security is not allowed he said 6am how can i catch the 6am train? at least we need 15 min to reach platform ( security check, ticket counter baggage scan) this is very bad. pls. look in to this seriously otherwise people will get affected due to staff attitude. how can reach aged people and also no one in platform @ the time of boatding ( security).
          Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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            I had recharged my smart card before 8 days from today the smart card has not been top-uped until today.
            When asked about the problem at the station the bmrcl employees where not responding in a good manner and they don't even know what is to be done when a problem like this arises so please hire some employees who know something about technical issues.
            Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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              Today, my wife was travelling in metro at around 8 am in the morning, and after 2-3 station the mask which she was wearing...
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              The trucks have started coming through residential layout by carrying the dug up mud with silt and passes through with lot of dust and droplets on our street. It has become unbearable to breathe and live.
              Request your trucks be taken through valid routes to appropriate place for dumping.
              Address : Nobel residency- Begur road, Bannerghatta road.
              Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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                Only one entrance gate is opened in K R Market Metro station, which is far away from the nearest bus stop. Unnecessary waste of time in reaching Metro trains, because of closure of these gates during first wave. Now that the life has returned to normal, it is high time all gates are left open to passengers.
                Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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                  I have top up for 400 rupees in namma metro app for the metro card.
                  400 rupees has been debited from my account but it has not been updated in the metro card.
                  I kindly request either to refund my amount or to update that 400 rupees to my metro card.
                  Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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                    Dear Sir/Madam,
                    Today, 18/10/2021 morning I arrived in Goraguntepalya Namma Metro station at 6am. As per your employees in the Station, the first Train was at 6.10.Only those having card were allowed inside. There was no one to issue ticket at the cash counter. The Ticket counter personnel arrived only after 6.10am train departure. The tickets were issued by 6.20am.
                    Please take necessary action.
                    Yours faithfully,
                    H R Venkatesha
                    [protected]@gmail.com
                    [protected]
                    Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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                      Sir,
                      This complaint is regarding the construction work of shivajinagar metro Station near my home, Last week tunnel...
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                      Recharged online through namma metro app, but amount not added to the card...
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                      I had recharged my metro card through phone Pe for Rs. 500, but transaction had failed. My metro card no is [protected], transaction I'd :myvuh695wo3ktggc88gg. Top up on[protected], time of recharge 16:21:23. Amount has been debited from my account. Pls do the needful.
                      Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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