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Bengaluru Metro Rail Corporation [BMRCL]
Bangalore Metro Rail Corporation Ltd.
Customer satisfaction rating: 0%
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98
COMPLAINTS
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Bengaluru Metro Rail Corporation [BMRCL] Customer Care

Bangalore Metro Rail Corporation Ltd.

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Address
3rd Floor, BMTC Complex, K.H.Road, Shanthinagar
Bengaluru
Bangalore District
Karnataka
India - 560027

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 80 2519 1091  [Complaints]
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+91 80 2296 9300  [Public Relations]
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+91 80 2296 9231  [Director (RSE)]
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+91 80 2296 9396  [General Manager(Land Acquisition)]
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+91 80 2296 9206  [Director]
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Additional info

Shri D.Radhakrishna Reddy
Director (Project & Planning)

Shri N.M.Dhoke
Director (RSE)

Shri. Channappa Goudar
General Manager(Land Acquisition)

Shri. B.L.Yeshwanth Chavan
Chief Public Relations Officer

Property Development & Connectivity Division
3rd,4th & 5th Floor, Deepanjalinagar Site Office
Beside Deepanjalinagar Metro Station, Mysuru Road, Deepanjalinagar, Bengaluru -560026


Customer satisfaction rating
0%
Complaints
98
Pending
0
Resolved
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Bengaluru Metro Rail Corporation [BMRCL] related photos (17)

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Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

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 Gayathri Lingaiah on Oct 18, 2020
I was stopped by an senior authority of BMRCL for using 3 layered/folding of cotton scarf instead of mask and that officer was rude to stop me and to hear my concerns.

As I am aware there is no restrictions on mask type to wear in the journey time and also not stopping other passengers and staff personnel for those using the cotton mask.
So in this complaint I want to inform the authorities to be sensible and be clear instead of demonstrating their powers.

Complaint Status


[Oct 18, 2020] Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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     Kumarsukshith on Oct 8, 2020
    We have recharged travel card id... [protected] on 06/10/2020 but card didnt get recharged. During that time in web page transation details were empty and we didnt even get mail about the transation but amount got deducted from account. Kindly suggest us how to get the money back.

    Regards,
    Sukshith kumar
    [protected]
    [protected]

    Complaint Status


    [Oct 08, 2020] Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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      Bangalore Metro Rail Corporation — co passenger misbehave

       Sharath Sheshadri on Mar 13, 2020
      ನಾನು ಇಂದು ಸಂಜೆ ಸುಮಾರು 6.30 ರ ಸುಮಾರಿಗೆ ksr ಬೆಂಗಳೂರು ರೈಲ್ವೆ...
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      Bangalore Metro Rail Corporation — treatment to senior citizens in metro stations

       sudarshan tirupnarayan on Mar 5, 2020
      It is seen that senior citizens are not cared properly in metro stations.
      Lifts are mostly used by youngsters leaving...
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      Bangalore Metro Rail Corporation — entry and exit closed in srirampura metro station

       Ravindra Babu M R on Mar 4, 2020
      Entry and exit points were functioning till last week on both the sides. Now entry is on one side only and exit is on the...
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      Bangalore Metro Rail Corporation — not accepting card payments or paytm for tickets

       Ramya Iniyan on Feb 12, 2020
      Tried buying ticket at bangalore metro station in vidhan soudha. I wasn't carrying any cash and just had a credit card with...
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      Bangalore Metro Rail Corporation — wrong practices at ticket counters

       nnagalla on Feb 8, 2020
      It has been noticed that the smart cards are not being re-charged with the requested and billed amount in the station counters....
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      Bangalore Metro Rail Corporation — malleshwaram ticket counter staff rude

       Divya ShankareGowda on Jan 30, 2020
      Malleshwaram metro ticket counter femal staff rude to customer while issuing ticket. She shown frustration with customer....
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      Bangalore Metro Rail Corporation — metro security behavior not good

       venkeyavr on Dec 17, 2019
      Bangalore metro sequrity trinity station sequrity person not behaving properly he asking to put paper for doing scan and i...
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      Bangalore Metro Rail Corporation — restrictions on carry regular items

       Sushmitha S on Nov 30, 2019
      I have faced the same issue in past and today again. I was not allowed to carry cosmetics in my bag until i questioned back...
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      Bangalore Metro Rail Corporation — rude behavior by female staff m. g. road - church street entrance

       Conscious citizens on Nov 29, 2019
      Yesterday, 28th december 2019, at 4:30pm, when entering the m. G. Road station from the church street side entrance, i was...
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      Bangalore Metro Rail Corporation — card not read

       Krishan mohan1 on Nov 23, 2019
      My card was not readable when i meet customer assistant he told me go to your nearest metro station and submit it. But card...
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      Bangalore Metro Rail Corporation — unnecessary problem from the bag check in counter

       Cauvery Muthamma on Nov 17, 2019
      The lady from the bag checking counter of sandal soap factory metro station (Bus stop side) did not allow the cooked food...
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      Bangalore Metro Rail Corporation — complaint regarding metro card not working

       Sk9921 on Nov 10, 2019
      I am sachin koli my complaint is i have used my metro card from more than 2year but suddenly card was not working i have visited...
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      Bangalore Metro Rail Corporation — items banned

       Natarajan45 on Nov 1, 2019
      Hi, is there any portal that we can see the banned items? Because we had travelled in metro wit bulbs before and all of sudden...
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      Bangalore Metro Rail Corporation — banashankari exit counter lady behaviour

       Vinod R K on Oct 2, 2019
      Me and my colleague took ticket from. Nagasandra to banashankari, but the counter person collected Rs. 104. We reached banashankari...
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      Bangalore Metro Rail Corporation — ticket counter employees

       Shweta A S on Sep 16, 2019
      Please education the employees sitting in the ticket counter regarding the stops/destinations, when a passenger comes and...
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      Bangalore Metro Rail Corporation — staff behaviour in majestic bangalore ticket counter

       Rajpappa on Sep 6, 2019
      Educate your staffs in customer service ticket counter. On 06/09/2019 a lady in ticket counter asked to give a change for...
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      Bangalore Metro Rail Corporation — about penalty not deduct amount

       rajendr halagi on Aug 27, 2019
      Dear sir kindly check about my review i put my card properly but not amount didcut it's not my problem but while arriving...
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      Bangalore Metro Rail Corporation — bad behaviour of the receptionist in the ticket counter

       Mosee on Aug 21, 2019
      I notice many time their behaviour was very bad because they didn’t take any initiative to give balance to customers. Today...
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