Bangalore Metro Rail Corporation — not giving back balance amount. stating no change with them

Address:

Bangalore, Karnataka, 560037

Just purchased ticket from Baiyappanahalli metro. I had to travel to Trinity and the ticket charge is Rs. 18/-. I gave Rs.100. A male ticket vendor employee at the counter said he don't have any change with him. But I had seen the passenger's in front of me in que giving him changes. So definitely there was no shortage for change. He said go to the other counter and check. I had to srand in another que and Whn I reached counter a lady vendor said the same thing. She had heaps of change in her cash drawer. She said she don't hv change. She hesitantly gave me Rs.72 instead of Rs. 82 stating she dint hv change. But I saw that she's having it there. And sorry to say this is not the 1st time. Shame on metro and karnataka govt saving Rs. 10 from passengers for their food.