[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — airport bus taking wrong route

Address:Bangalore, Karnataka

I boarded bus no. Ka 57 f 163 from airport on 12 jan 19. Route is via hebbal. Whereas driver took hennur route to avoid toll and reached kalyan nagar directly. He did not board any passenger for herbal. Because of this route change, it took 2 hours to reach kr puram. Whereas it normally takes 1 hr to 1.15 hrs only. This kind of shortcuts need to be corrected atleast in airport buses.
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Feb 15, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to conduct inquiry and instruct the crew to operate the schedule as per schedule route and this is your docket no for your further reference.BMTCC10224737.

Regard's
BMTC
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