Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I had an emergency and had to go in 501c bus. As it is rare i had to wait for it. Even after waiting for long time driver didn't stop the bus at bus stop. Never relay om bmtc worst service vehicle no. : KA41D2363...

We have noticed that BMTC flyover buses flying from Electronics city Wipro gate to Silk board (356CW) not allowing student travel in flyover buses.in addition to express buses flying in between Attibele to Banashankari & Majestic buses also not allowing.
Student are facing lot issues & they are not able to reach school & colleges in timely.
We are requesting concerned BMTC authority to take necessary action to allow the student...

Dear BMTC Customer Support,

I am writing to formally request a refund for a QR ticket I booked for travel from Krishnarajapura to Magadi Road on[protected]. I cancelled the ticket twice, and a total of ₹120 was deducted from my account. However, I have not yet received the refund.

Despite multiple attempts to escalate the issue via phone, I have not received any response. I kindly request that the refund amount...

I am writing to bring to your attention on accidental overpayment made during bus fare transaction, silk board to electronic city via 356CW.

On 17june 2025, I intended to pay 34rs for my bus fare but mistakenly transferred 340rs via upi.
Below are the details of transaction

Date and time : 17june 2025 at 12:33 pm
Bus route/number: 356CW, ka57f3184
Transaction id:[protected]
Payment...

Sir/Madam,

I am regular traveler in Bidadi route to Majestic, nowadays unable to get
Majestic route buses due to shortage of buses, in morning hours i.e around 7.00AM to 8.00 AM, very rarely buses will fly to Majestic whereas most of the buses are connected to Market (every 2 minutes buses are available to market) we are office going people suffering to get majestic route buses & getting late to office daily, even drivers...

Dear BMTC team,
Today while making a payment through UPI, I paid Rs 28 instead of Rs 18 for fare from Kadugodi Metro station to Sai Lakshmi Bus stop. There is no way the conductor can make any refund it seems. Is it really so? how to make a correction for such human error, could you please provide some provision?...

I want to warn everyone about Traderfx, a deceptive trading platform that scammed me out of $52, 450. They initially appeared credible, offering professional-looking services and convincing promises of high returns on investments. Eager to make a profit, I trusted them and deposited my money. At first, everything seemed to go well, but when I tried to withdraw my funds, they created numerous hurdles, demanded additional payments, and eventually...

Hi team,

I forgot my lunch box today in vajra bmtc bus. I got into 500CA bus at around 11:52 am at Marenalli and got down at Marathahalli Bridge. I forgot my lunch box which is packed in Black tupperware bag.

Bus details:
V-500CA/57
Vajra — ka57F1288/89
NO: 13814
[protected]

Could you please take the necessary action and provide me with the lost lunch box.
Please...

Hi Sir/Mam,

I'm Urmila from Andhra Pradesh. I'm working for a less salary in some company. I used to travel from BTM layout to East End. I absorbed very rude behavior from the conductors where they are not providing any tickets and taking extra money and not giving change. If we are asking for to give at least the extra change, they are not responding and going back side as our stop coming. This happened 4 times in this week. The bus is not even rush where they can't give ticket. This is very bad from BMTC bus no 27 which is going to Jayanagar 4th block at 8.50 am. I will file a consumer court if this is not resolved for me.

Thanks

Since I don't have change for 100 rs conductor asked to get down from the bus .and the bus stopped and aggressively told to get down...

On 06/05/2024, around 9:30-11:00 am. lost my oneplus 10 pro, near silk road signal, bengaluru, i was just getting inside the bus and suddenly people gathered in front pretending as passenger but later i realised they were robber, after bus leaves the stop, i realised my phone is not with me i had a flight and i was new to in bengaluru so i did not go back as i knew robberd will ran away from there, i called on my number from other passenger...

Hi Team,

I took Bus from Banashankari TTMC to Agara Junction on[protected] which costs 20 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F2085
Boarding point: Banashankari TTMV
Dropping point: Agara Junction
Tkn number: 3303
Date:[protected]
Time:08:27:39
Depot-04

This is to bring to your notice that on 9th March MG road metro staff behaving rudely (Operator ID : 32096) and penalizing Rs.250 unnecessarily for metro exit even after showing the metro card.

There is a huge shortage of Bus no. 411-D. Looks like there is only 1 bus for this route at present. Request BMTC to introduce more number of buses for this route.

Also, there is a shortage of 201-D buses, due to which many times we have to take private buses....

Today i was waiting at Domlur bus stop to board bus to Marthahalli at around 12.50 PM. After few mins of waiting, KA01F9006 and KA57F1287 buses (335E)came together. i waved my hand and they saw me. But they were in hurry to pass the signal and both the buses did not stop at the bus stop. Another volvo bus also came after few mins and that bus also did not stop. All the 3 buses were almost empty. I got the bus numbers from the digital display board at the bus stop. I couldn't grab the number of third bus. this behavior of drivers/conductors made me to wait for longer time and wasted my time.

As metro is for people, but people working at metro Seetharampalya are just taking salary without giving duty
1. Always one person at ticket counter
2. More than 3 ticket counters are there (which is constructed simply)
3. During peak hours that one person from ticket counter goes for breakfast or break
4. People had to borrow tickets from customer care counter after bag and security check
5. How will the...

I booked WhatsApp QR ticket from KR market to pattandur Agrahara on 7th feb around Evening 8:10 pm after making the payment I didn't recieved the QR code then I cancelled the ticket but I haven't received the refund amount till now can you please check this issue.

Hi,

i tried to book metro through whatsapp. I paid via gpay and the amount got debited from bank but i didnt get the qr tickets. Encountered some technical problems it seems. I havent received the refund yet.
please solve my issue .

Transaction id[protected]
AMOUNT ---- 38
TIME ----- 6:32pm 0N 17 FEB 2023...

The route g2 mg road to sarjapura in the morning as well the evening the the frequency is very low u miss one bus the waiting time is almost half an hour for the next bus and is always crowded. Pls increase the no of buses so that the passengers don't feel any inconveniences.
201 which travels same route should also be increased

I m new to Bangalore city, I visited my friends in Mantri square and heading back to my pg (which is located at Peenya). I gave 50 rupees and asked for metro to Peenya, the staff gave me two coins. Since I m new to metro. I thought it was supposed give 1 at each station and there i found that people were scanning and did the same, then I thought staff had mistakenly given me two. Moving on, in peenya metro station metro gate. The token didn’t work, the staff asked me to pay 3 rupees to pass. I questioned them why, there were two woman and one man. This man came out of the cabin asked me if I was drunk. I got offended and asked him to take a drug test. He started screaming and swearing in Kannada and told me “You ugly ### had come to work here, you don’t tell me what to do”. Then I told I’ll pay the amount and told him not to speak like this, he again said “boli maga beverse” (it is a bad word in Kannada). Then, when I asked for his name, he pulled out the phone and started taking pictures of me. I request you to kindly go through the security footage and take action against that man. I assure you that, I’ll give my full cooperation against this.