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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints(2872)

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P
PardeepKaur1211
Apr 15, 2026
Apr 21, 2026
This thread was updated on Apr 21, 2026
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Refund of Excess UPI Payment BMTC Bus

I am writing to request a refund for an excess payment made during my BMTC bus journey.

I accidentally paid a higher amount via QR code/UPI while purchasing the ticket and realized the mistake after getting down from the bus.

Please find the transaction details below:

Date of travel: 15th April 2026

Time: 11:10am

Bus route number / Bus number: 500CA from Kundanhalli...
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sunith s
Feb 23, 2026
Mar 17, 2026
This thread was updated on Mar 17, 2026
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Double payment

Dear sir,
While traveling from doodabalapur to factory circle today on 23 feb 26 due to network issue h i have made payment twice.

I request you to do the needful.
Payment details are attached....
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A
annapuranis
Feb 22, 2026
Mar 17, 2026
This thread was updated on Mar 17, 2026
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Refund my amount

I am writing to request a refund for a duplicate payment made on my journey from Channasandra to BPL.

Due to a network issue, the amount of Rs.12 was debited from my GPay account after I had already purchased the ticket in cash. The conductor issued me a ticket for the cash payment, so I ended up paying twice for the same trip.

I kindly request you to refund Rs. 12 for the GPay transaction at the earliest....
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Aperio
from Bengaluru, Karnataka
Jan 7, 2026
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Refund of Overpaid bus ticket fare paid via UPI

I am writing to bring to your attention on accidental overpayment made during bus fare transaction via UPI, Muneshware Devasthana to Singasandra via KA57F5341.

On 7th Jan 2026, I intended to pay 24rs for my bus fare but mistakenly transferred 245 rs via upi.
Below are the details of transaction

Date and time : 7th Jan 2025 at 5:03 PM
Bus route/number: KBS-3a/68, ka57f3184
Transaction id:T2601071704052224469299br...
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T gyan santosh
Nov 3, 2025
Nov 26, 2025
This thread was updated on Nov 26, 2025
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Did not stop bus at bus stop

I had an emergency and had to go in 501c bus. As it is rare i had to wait for it. Even after waiting for long time driver didn't stop the bus at bus stop. Never relay om bmtc worst service vehicle no. : KA41D2363...
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Controller
from Bengaluru, Karnataka
Oct 13, 2025
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Student pass not allowing in BMTC Flyover buses

We have noticed that BMTC flyover buses flying from Electronics city Wipro gate to Silk board (356CW) not allowing student travel in flyover buses.in addition to express buses flying in between Attibele to Banashankari & Majestic buses also not allowing.
Student are facing lot issues & they are not able to reach school & colleges in timely.
We are requesting concerned BMTC authority to take necessary action to allow the student...
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Padmashree.N
from Bengaluru, Karnataka
Sep 3, 2025
Nov 26, 2025
This thread was updated on Nov 26, 2025
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refund request for cancelled qr ticket 120 deducted on 06-08-2025

Dear BMTC Customer Support,

I am writing to formally request a refund for a QR ticket I booked for travel from Krishnarajapura to Magadi Road on[protected]. I cancelled the ticket twice, and a total of ₹120 was deducted from my account. However, I have not yet received the refund.

Despite multiple attempts to escalate the issue via phone, I have not received any response. I kindly request that the refund amount...
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Rughveda
Jun 17, 2025
Jun 18, 2025
This thread was updated on Jun 18, 2025
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Request for refund , excess payment of 340rs instead of 34rs

I am writing to bring to your attention on accidental overpayment made during bus fare transaction, silk board to electronic city via 356CW.

On 17june 2025, I intended to pay 34rs for my bus fare but mistakenly transferred 340rs via upi.
Below are the details of transaction

Date and time : 17june 2025 at 12:33 pm
Bus route/number: 356CW, ka57f3184
Transaction id:[protected]
Payment...
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harshitha7104
from Mysore, Karnataka
Jun 16, 2025
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Urgent Complaint Verbal Harassment by Conductor

I am writing this with deep distress and urgency.

On 13th June 2025, I boarded Bus No. 15E (KA57F0088) from Mahila Seva Samaja at 4:47 PM and got down at Kumaraswamy Layout. The conductor on duty subjected me to extreme verbal harassment, humiliation, and public shaming throughout the entire 50-minute journey.

He started by scolding me vulgarly, questioning my right to avail the free bus service. He loudly said...
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Basu-Mysore
Feb 25, 2025
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Address: No 55A Janapriya Abode kenchenahalli Rrajajarwswari nagar Bangalore560098

Sir/Madam,

I am regular traveler in Bidadi route to Majestic, nowadays unable to get
Majestic route buses due to shortage of buses, in morning hours i.e around 7.00AM to 8.00 AM, very rarely buses will fly to Majestic whereas most of the buses are connected to Market (every 2 minutes buses are available to market) we are office going people suffering to get majestic route buses & getting late to office daily, even drivers not maintaining correct timings for route no.226N, buses will not keep proper timings daily. even if 1 or 2 buses comes also heavy rush will be there, on behalf of regular traveler to majestic our kindest request you to increase more buses to Majestic in the morning hours. you can conduct route survey and increase the buses in this route. hope our request will be considered at the earliest

Sincerely yours

Basavaraj.K
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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    subhash chandra321
    from malur, Karnataka
    Feb 21, 2025
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    Request for Refund of Remaining Amount from Bus Ticket Purchase

    Address: kolar

    Respected Sir/Madam,

    I am writing to formally request the refund of the remaining balance from my ticket purchase on a BMTC bus. On[protected], I traveled from KR Puram Railway Station to Agara Junction and purchased a ticket from the conductor. The ticket price was ₹24, and I handed over ₹100 for payment. However, I did not receive the remaining balance of ₹76.

    Despite reminding the conductor, the amount...
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    pathakr79
    from Delhi, Delhi
    Feb 18, 2025
    Feb 19, 2025
    This thread was updated on Feb 19, 2025
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    Excess Bus Fare Payment

    Address: Bangalore

    Dear BMTC team,
    Today while making a payment through UPI, I paid Rs 28 instead of Rs 18 for fare from Kadugodi Metro station to Sai Lakshmi Bus stop. There is no way the conductor can make any refund it seems. Is it really so? how to make a correction for such human error, could you please provide some provision?...
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    Gallagher Patricia
    Dec 17, 2024
    Dec 17, 2024
    This thread was updated on Dec 17, 2024
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    I want to warn everyone about Traderfx, a deceptive trading platform that scammed me out of $52, 450. They initially appeared credible, offering professional-looking services and convincing promises of high returns on investments. Eager to make a profit, I trusted them and deposited my money. At first, everything seemed to go well, but when I tried to withdraw my funds, they created numerous hurdles, demanded additional payments, and eventually stopped responding altogether. It was a devastating realization that I had fallen victim to a scam. Thankfully, I was able to recover my money through madam Maria winterbreg a professional recovery specialist that handled my case with diligence and expertise. I strongly advise against investing with Traderfx or similar platforms. Always conduct thorough research and avoid any platform that pressures you to invest quickly or makes unrealistic promises. Protect yourself and your finances from these scams DM her on [protected]@gmail.com
    Dec 17, 2024
    Updated by Gallagher Patricia
    I want to warn everyone about Traderfx, a deceptive trading platform that scammed me out of $52, 450. They initially appeared credible, offering professional-looking services and convincing promises of high returns on investments. Eager to make a profit, I trusted them and deposited my money. At first, everything seemed to go well, but when I tried to withdraw my funds, they created numerous hurdles, demanded additional payments, and eventually stopped responding altogether. It was a devastating realization that I had fallen victim to a scam. Thankfully, I was able to recover my money through madam Maria winterbreg a professional recovery specialist that handled my case with diligence and expertise. I strongly advise against investing with Traderfx or similar platforms. Always conduct thorough research and avoid any platform that pressures you to invest quickly or makes unrealistic promises. Protect yourself and your finances from these scams DM her on [protected]@gmail.com
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      Ezhilarasan A
      from Bengaluru, Karnataka
      Nov 7, 2024
      Nov 7, 2024
      This thread was updated on Nov 7, 2024
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      Mobile Missed in Bus (Where Conductor Spoked & Disconnected Call)

      Address: Attibele to Electronic city

      Where i was travelling from Attibele Bus Stand to Electronic City
      Bus details : KA57F1021

      Ticket number : 201
      Date of Travel : 07/11/2024
      Time of Ticket generated : 13:19:33

      Where i lost my Mobile during Travelling, Later i found that i Lost My Mobile, So i took help of a Guy & Tried calling my number - A Person attended & Said I am the Same Bus Conductor so Said to collect the Mobile in...
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      Salam1
      from Katihar, Bihar
      Sep 11, 2024
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      Address: Marathahalli

      Hi team,

      I forgot my lunch box today in vajra bmtc bus. I got into 500CA bus at around 11:52 am at Marenalli and got down at Marathahalli Bridge. I forgot my lunch box which is packed in Black tupperware bag.

      Bus details:
      V-500CA/57
      Vajra — ka57F1288/89
      NO: 13814
      [protected]

      Could you please take the necessary action and provide me with the lost lunch box.
      Please let me know if you need more details on this.
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        Urmila selam
        Jul 22, 2024
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        Address: BTM Layout

        Hi Sir/Mam,

        I'm Urmila from Andhra Pradesh. I'm working for a less salary in some company. I used to travel from BTM layout to East End. I absorbed very rude behavior from the conductors where they are not providing any tickets and taking extra money and not giving change. If we are asking for to give at least the extra change, they are not responding and going back side as our stop coming. This happened 4 times in this week. The bus is not even rush where they can't give ticket. This is very bad from BMTC bus no 27 which is going to Jayanagar 4th block at 8.50 am. I will file a consumer court if this is not resolved for me.

        Thanks
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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          AthiraAmbu
          Jul 20, 2024
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          Since I don't have change for 100 rs conductor asked to get down from the bus .and the bus stopped and aggressively told to get down
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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            Simpal rana
            Jul 9, 2024
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            Address: Jyothi school bus stop .. hunore main road

            I have breakfast I have ID card of college my bus was renewal I have done I have the sleep of renewal for ITI student up to August 28 they said no you have take a ticket

            The bus no. KA57FA368
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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              rajdipbarui
              from Kolkata, West Bengal
              May 7, 2024
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              Mobile phone stolen from bust stop

              On 06/05/2024, around 9:30-11:00 am. lost my oneplus 10 pro, near silk road signal, bengaluru, i was just getting inside the bus and suddenly people gathered in front pretending as passenger but later i realised they were robber, after bus leaves the stop, i realised my phone is not with me i had a flight and i was new to in bengaluru so i did not go back as i knew robberd will ran away from there, i called on my number from other passenger...
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              Nuthan gowda R
              Mar 22, 2024
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              Address: Banashankari

              Hi Team,

              I took Bus from Banashankari TTMC to Agara Junction on[protected] which costs 20 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

              Ticket details:
              Bus Number:KA57F2085
              Boarding point: Banashankari TTMV
              Dropping point: Agara Junction
              Tkn number: 3303
              Date:[protected]
              Time:08:27:39
              Depot-04
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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