Bangalore Metropolitan Transport Corporation [BMTC] Customer Care
Bangalore Metropolitan Transport Corporation
Customer satisfaction rating: 51%
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979
COMPLAINTS

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care

Bangalore Metropolitan Transport Corporation

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Address
BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India - 560027

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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72
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46

Phone:
Phone:
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47
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42

Customer satisfaction rating
51%
Complaints
979
Pending
42
Resolved
491
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bangalore Metropolitan Transport Corporation [BMTC] related photos (122)

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Bangalore Metropolitan Transport Corporation [BMTC] — conductors rude behavior

 Ahmad2002 on Oct 15, 2018
Respected Sir,

I understand BMTC as a team are plying very good Bus Services within Bangalore. I appreciate that.

However, I encountered a bad situation today evening i.e. Oct 15 2018.
I boarded 342 H today evening at Wipro Mori gate junction. The bus was crowded. I purchased the ticket for Agara. I was trying to get inside to the interior of the bus. But I could not because it was crowded.

At the next junction near Kaikondrahalli, the same bus conductor tries to shout at me to go inside and his body language and behaviour was rude.
I...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — forgot to collect 60rs change

 Akib_khan on Oct 15, 2018
I had travelled from marathahalli bridge to sathya sai hospital by bus on october 15th. I got the ticket which cost rs.40 (Rupees forty only) and had given rs.100 (Rupees hundred only) as i did not have change. I forgot to collect the remaining rs.60 (Rupees sixty only) while getting down at my stop. I would like to know how i could get the money back.

Bus no: ka57f2381
Boarding point: marathahalli bridge
Destination: sathya sai hospital
October 15th., 8:23 a. M.
Ticket no: 1848...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Bangalore Metropolitan Transport Corporation [BMTC] — reserved seat for pregnant woman

 Sushmashetty20 on Oct 12, 2018
Hi,

I am a daily commuter of bmrcl. Today on my way back from rv road metro station to mahalakshmi at around 5 to 5.30 - i went and stood near the reserved seats as there were already 2 sr. Citizen (They were quite old) sitting. At majectic metro one of the sr citizen got up and i took his seat as i am a 5 month pregnant lady. Immediately a handicapped person came near my seat so i decided to give up the place as i felt that his need to sit was more than me.in the following station (Mantri) the other sr citizen lady who was seated got up to leave and offered me her place. On any...
Complaint comments  Read comments [1]Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — complaint against bus driver

 Padmja on Oct 12, 2018
Hi sir/mam,

I want to raise a complaint against bus driver of ka 57 f 1335.
Bus route — hebbal to summanahalli
He is a rash driver. Even after passengers complaining to him he was driving rashly. A driver should be a responsible person. This is not a good way to drive and behave with passengers.
Hope some action will be taken against him.

Thanks in advance....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — student bus pass 2nd puc application status

 bkskumar9 on Oct 12, 2018
On line application status showing "pending for approval in college". But college staff saying that nothing is pending there side.

Are the student need to stand in a que at the majestic bus station to get the pass or online application will be processed at the later stage or under process.

Please update us and please provide the next steps how to proceed further....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — rash driving :- bus route no - 500d bus no :- ka57f3276

 Nvm Anoop on Oct 11, 2018
Hello sir/madam,

- date :- 11- oct - 2018
-reckless and rash driving

This is to bring to your notice a accident which which was about to happen.
This incident happened between karthik nagar - rammurthy nagar. Driver of bmtc suvarna bus no :- ka57f3276 was driving extremely rash, very reckless. Driver over here was trying to over take another bmtc. I was riding 2 wheeler was moving on the left of the road. He was driving in such a speed he missed to hit me by a inch and pushed me on the foot path. The speed driver was driving if he would have hit me i...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — lost running shoes and lunch boxes

 Neha Gahlot on Oct 11, 2018
I was travelling from axa signal bus stop to eco space around 10 am on 11th oct, bus no - ka01fa1930
And forgot to pick my bags while getting down.

Bag contained the below items :
1) running shoes - black color (Which was inside a white color polythene)
1) blue color jute box with two boxes of green and peach color
2) navy blue jute box with purple and pink color lunch boxes

Note : dark navy blue jute box was within a white color polythene.

Please contact [protected] /[protected] or let us know from where we can collect it.
Complaint comments  Read comments Complaint category Home & Garden

Bangalore Metropolitan Transport Corporation [BMTC] — bmtc driver rude behavior

 deepa lakshmanan on Oct 11, 2018
The driver was asking me to go inside, but there was no place to go inside, fully loaded. There was space behind the driver.
So i stood there and told driver, if i stand in centre, it will block whoever gets down, hence this space will not block anyone.
But he was simply screaming that go and stand inside or get down from bus, i will not start the bus until you get down from the bus
I got angry and told him, this is not your bus, this is government bus and you cannot order me to get down.

Then he took the bus, but he was arrogant to all who ever is getting in....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — conductor charging extra money

 divyav123 on Oct 8, 2018
Today i boarded ka57 2462 1i bus from mararlthahalli to hal main gate at around 3.50pm. Two tickets costing 30 rupees was given. When i check the ticket it was printed kundanahalli gate to hal main gate. When i question the conductor, he saying there is no point for ticket from mararlthahalli. So many people board the bus from mararlthahalli, and he saying no point. Liar. He ask me to check other passengers ticket. They have also been given the kundanahalli to majestic instead of mararlthahalli to majestic. Is this the new way of bmtc looting customer. Is there any possibility i can get my money...
Complaint comments  Read comments [2]Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — ka57 f 230 bus conductor misbehaviour

 prasadbkr on Oct 6, 2018
I was travelling to hal market to kalyan mantap but cunductor was speaking in telugu and he is scolding every one in the bus simply and almost for 15 mins they parked the bus in the side and he was scolding some north indian people.. He was mis behaving with girls also. This is how he treated other state people in karnatka. Please remove this people....
Complaint comments  Read comments Complaint category Travel Agents

Bangalore Metropolitan Transport Corporation [BMTC] — id proof for bmtc bus pass

 Satyabrat Sabat on Oct 5, 2018
Is it mandatory to have a bmtc id proof for bmtc bus pass? If yes, then why didn't the conductor ask me for the same while buying the pass rather telling any govt id would be fine.
If no, then why did the conductor of 500 ca at 10.10 am from hsr bda complex stop asked me to get down at the next stop for not having the bmtc pass.

Is this some kind of joke that the govt id is invalid when it comes to traveling in just a bus....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — rash driving / arrogance (ka-01-f-4525)

 Ssb04 on Oct 5, 2018
Dear sir / madam,

Sub : rash and reckless driving, as a death threat to co drivers / general public

Good day, its really unfortunate to send this mail.

Today i encountered worst situation from bmtc bus / driver with regd number : ka-01-f-4525 - blue volvo - 09:15 am, marathahalli bridge and innovative pvr mall bus stops.

1) bus was moving with parking lights on middle of the road
2) driver is pushing the vehicles to the corners (Right and left, which ever vehicle is trying to go ahead)
3) bus moving at the speed of 50 to...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — driver misbehave, scolded and rushed to hit me...

 b_mekewar on Oct 4, 2018
Hi

Date[protected]
Incident time: 8.30 pm to 9.30 pm
Location : jorney from billekhalli to itpl in bangalore

Bus driver asked me to get down in the middle of the journey not even near any bus stop. Asked me to catch running bus in front without even informing other bus driver (Location area between graphate and cmr).
When another person also started questioning. He continued journey for itpl.

When i was alone in bus he started scolding me and asked me to get down near big baazar again. He continued to shout with abusive language....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — bus not stopping at newly constructed bus stop

 Manjunath Nagabasavaiah on Oct 4, 2018
Respected sir/madam,

I would like to bring it to your kind notice that no buses stop at forest office stop (Hbr layout, 5th block). I see day in and out people of different age bracket waiting for the buses to stop ny.

Please it is a kind request to the bmtc administration to instructor the drivers and conductors to give a stop when they are supposed to do.

Hope you would consider this action and take necessary actions against the ring road buses to instruct them strictly to do their duty accordingly....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — request about lost eye glasses in a bmtc volvo bus.

 Kavita_Kurkuri on Oct 3, 2018
This is a humble request.
I travelled in a volvo bmtc bus from agara (Bus stop) to ecospace (Bellendur) today morning i. E 3rd october 2018
It was a 500 series volvo bus. (The driver spoke good hindi, the bus was crowded, the conductor and driver helped me with my bag to keep it in his cabin near his seat).

I’ am also attaching the bus tickets.

Travel time (Approx) –morning 8:00 am to 9:30 am

I dropped my eye glasses in bus by mistake, it was expensive.
Details: light blue full frame, inner thin white lining, cat eye shape.
Complaint comments  Read comments Complaint category Other

Bangalore Metropolitan Transport Corporation [BMTC] — ticket forged

 Akash Kumar D J on Oct 3, 2018
Hi sir... I was travelling from nayandahalli metro station to global villiage tech park... I gave 20 rs and the conductor gave me 3rs change with 10rs ticket... So this is not the first time i was facing this problem.. This is going on daily basis.. Please make sure conductors are not eating the money of government... Bus number : ka-57 f-2841...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bangalore Metropolitan Transport Corporation [BMTC] — complaint against misbehaviour and harassment by bangalore bus service conductor and ticket check

 Tanusha Aggarwal on Oct 1, 2018
Hello, i am tanusha working in bommansandara, bangalore and putup from neeladari nagar, electronic city, bangalore. This is very unfortunate that i need to write again as no action were taken against my complaint register earlier with complaint no. (Bmtcc[protected] in which i mentioned rude behavior conductor and ticket checker harassment. They fined me challan and damage my mobile camera glass as i tried to capture the scenario.
First of all ticket conductor was not issuing me ticket but when ticket checker came he pointed me for not having ticket then all three were forcing me to pay fine...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — irregular service of route no 287 q/1 - depot 30

 kbm_r87 on Oct 1, 2018
Dear Sir,

this is my 4th complaint regarding irregular service of route 287Q/1 plying from Depot 30 Yelahanka.

The bus does not ply on Sundays and public holidays, reason ?????

This is the only bus from Boopsandra via R T Nagar to Shivajinagar and irregular service is effecting office goers and also non availability on Sunday makes church goers uncomfortable.

yesterday being sunday there was no bus, no bus on sunday means no bus on Monday also.

There was no bus on 23rd Sept and 24th Sept also.

why do you operate...
Complaint comments  Read comments [2]Complaint category Government Organizations

Bangalore Metropolitan Transport Corporation [BMTC] — non availability of bmtc buses

 panjak on Sep 26, 2018
My request to bmtc is that please avoid renting normal bus services to mnc companies, because it affects a lot to the other commuters, it proffesionals hardly 10 to 20 people travel in the buses with full comforts & on the other side commuters like me have to even think to board a bus seeing the congestion moreover crowded buses are very often targeted by pick pocketers adding another headache for the citizens, if providing buses to companies are avoided this will increase the number of normal buses availability so that even normal commuters can travel with relaxation. Please take this issue on...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Metropolitan Transport Corporation [BMTC] — bmtc bus conductor

 Prajwalphegde on Sep 25, 2018
Today a worst incident happened to me in bmtc bus. I am a college student and i travel from abbigere to rajanukunte everyday and on 25 september around 4:50pm i got a bus which was 401 bj and i get down at gangamma circle bus stop but conductor told driver to not stop the bus and when i told conductor to give stop he spoke in a rude manner and continued opposing to what i spoke. The bus number is ka-01-fa-600 and the timing was around 5:30. Please kindly take a strict action against the conductor. Thank you....
Complaint comments  Read comments [1]Complaint category Public Transportation

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