Bangalore Metropolitan Transport Corporation [BMTC] Customer Care
Bangalore Metropolitan Transport Corporation
Customer satisfaction rating: 45%
Submit a Complaint
1011
COMPLAINTS

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care

Bangalore Metropolitan Transport Corporation

TwitterFacebookLinkedInGoogle+
Address
BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India - 560027

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
64
down
37

Phone:
Phone:
up
35
down
39

Customer satisfaction rating
45%
Complaints
1011
Pending
28
Resolved
451
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sort by:

Bangalore Metropolitan Transport Corporation [BMTC] — manhandling and life threatening by bus conductor and driver

 MANJUNATHA RAO V on Jul 18, 2018
Hi Sir/Madam,

Today evening I took a bus route 335A (vehicle number KA-57-F-1166) around 8:10 PM from IGate stop to Big Bazaar Back gate ITPL. During the traveling time conductor was misbehaving with passengers and he was very rude with male passengers all the time. When we asked about it, he and driver had tried to hit me and other passenger, also he had put a life threatening for us.

Since I am a normal citizen, I thought to seek your help in this matter and kindly provide protection and support for us

Thanks
Manjunatha Rao V.
Ph:...
Complaint comments  Read comments [1]Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — bus frequency from silkboard to hosur road under the fly over

 Unnathi Sighaniya on Jul 17, 2018
Hi Sir/Madam,

This is to inform you that, the frequency of buses from silkboard to Hosur road is extremely less. Which is causing problem for all the passengers.
Those few buses are fully overloaded.

Also observed that many bus standing empty on silkboard roads(via fly over), instead of that those buses can be used for silkboard - Hosur road (under the bridge).
Requesting you to take some immediate actions on these.

Thanks Regards,
BMTC passenger....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — I forgot to collect change of rs33

 NAMBIKKAI NANCY on Jul 16, 2018
On the bus route of yeshwanthpura to hebbal In btmc bus 500 b/4. today (16/7/18) around 1:30 pm. I started my journey from yeshwanthpur bus depot.I travelled from yeshwanthpur to hebbal i gave ruppees 50 for the travel fair of rs17 while dropping down i forgot to collect the change. How will i get back my money.even it is small amount it is valuable for the poor like me.

ticket num 9208 date 16/7/18
Time 1:30 pm...
Complaint comments  Read comments [1]Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — g-4 not stopping at bust and rash driving

 Raj_Yahoo on Jul 12, 2018
I wait for the bus at about 5:50AM-6:10AM every day to go to brigade road. These bus drivers even on showing our hand do not stop. Today taking all the risk I chased the bus [KA 01 FA 2174] to further stop to appraise them the need to stop and pick people and drop. This has become daily issue. To my surprise the driver was avoiding to accept to stop the bus at the designated stops. I also see this bus is driven very rashly.. Please check the GPS system for any evidence; as this happens everyday. Can you please advice the G-4 Staff to stop at the designated stops and also please take the right action...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — ride behaviour of a lady conductor

 chaitrika goud on Jul 7, 2018
Hello
I took bus from silk board and the lady conductor has sat in her seat for long time she dint come for ticket and when I went to take ticket from her my money flew away due to air when I asked her u would have come back my money would have saved n den she said that don't teach rules and she raised her voice and shouted at me and many people complain d taht she is not helping anyone with there stops...
Complaint comments  Read comments Complaint category Other

Bangalore Metropolitan Transport Corporation [BMTC] — I have lost my helmet

 sunaina kotekar on Jul 6, 2018
I have lost my helmet in the bus number KA01P4408, V-500D/28.

I was traveling from Mahadevpura ring road to Bellandur city light appartment on 06/07/2018 10.27.02.
I kept my helmet under the right 2nd seat.

If you find it please contact me on [protected].
Or please provide the contact info of the bus conductor or driver so that I can contact them and bet my helmet back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bangalore Metropolitan Transport Corporation [BMTC] — against conductor

 nishan d on Jul 5, 2018
From
Nishand45@gmail.com
To: ctmobmtc@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of bmtc bus route number 500 (Bus details: ka27 f3231) running between athibele & banashankari. This incident occured on 5th july 2018 around 0515 a. M. At udupi garden bus stop. I boarded this bus at this point and asked for the ticket to udupi garden from bus conductor. But the conductor charged ten rupees but he did not give me ticket.. When i asked for a ticket, he did not replied me.....
Complaint comments  Read comments Complaint category Employees

Bangalore Metropolitan Transport Corporation [BMTC] — bmtc senseless conductor

 rashil r on Jul 3, 2018
Hi bmtc as... Les

Please
Teach some commonsense to your conductors. They don't even know how to behave with public.

Sometimes i even think they eat from toilets...

Today i was travelling in a bus (Obvious)
A mother and 2 small children's were sitting. Suddenly bus hit a brake and child got hit in the back side of the seat. Child and mother got scared though they didn't complain to anyone but this conductor came and started threatening them instead of caring the child because of expressing their fear.

Conductor doesn't even...
Complaint comments  Read comments [1]Complaint category Tax Services

Bangalore Metropolitan Transport Corporation [BMTC] — conductor was at the back and did not issue a ticket in a crowded bus I was fined it is harassment being a lady it is very embarrassing

 Anuradha999 on Jun 30, 2018
Got into the bus from Belthur bus no 328 H bus reg no KA 53 F202 Conductor name is somnath, the TC name is venkatesh the TC's got into the Bus after the bridge at kadugodi and started checking, since the conductor was at the back, he did not issue the ticket, it was just 1 stop how can the TC's ask why no ticket as the BUS was fully crowded, the conductor went to the back door and started issuing tickets from back how can a lady go back and ask for a ticket in a fully crowded bus ? this is utter harassment, please take immediate action and demand a refund immly for the fine paid we are engaged in...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — I am complaining about conductor in bus ka57 f2464

 ssdb on Jun 23, 2018
On sunday 17/6/18 at 2:12 pm i travelled from marathahalli to kayannagar through bmtc bus no KA57 F2464 i sat on the window seat of the bus .due to high dust and very hot outside i partially close the window because the dust is allergy for me.suddenly the conductor in that bus came and forcefully open the window.i ask him many times i have allergy so i closed the window but he didn't hear my words and he shout me and say bad words infront of public without considering i am a women.he harassed me infront of public and used abusive language.so i request you to make an enquire and take immediate action...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — conductor's rude behaviour

 wafaz on Jun 22, 2018
I travel from attibele to bommanahalli everyday and the conductors behave so rudely to all the passengers. The ticket cost is 24 rs and they never return the change. Today when i asked for change, he said he cannot give and started shouting at me in kannada as i asked him in tamil.

They talk and behave so badly when we don't speak in their language. This is really irritating for a passenger like me and i request bmtc to take strict action against those.

Bus no: kba 3a, ka 57 f 1354...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Metropolitan Transport Corporation [BMTC] — complaint against bmtc police

 Anamika S Meenu on Jun 20, 2018
My name is anamika singh. I am working as a software engineer in a top mnc, hpe in bangalore. I normally take bmtc bus from multiplex to wipro gate (Electronic city). Today i took bmtc bus 500dm (Bus no. - ka 57 f 1358) at near about 8:30 am in the morning from multiplex. The same time many passengers came in the bus, so the conductor was issuing tickets to others in the back, before next stop (J. P. Morgan), conductor came to ladies sitting side, i gave him 30 rs. Passed money through a girl, who standed between crowd, then conductor something told me in kannada, which was not understandable by...
Complaint comments  Read comments Complaint category Unauthorized charges

Bangalore Metropolitan Transport Corporation [BMTC] — 500k volvo bus vijayanagar to itpl

 Divya Dilip on Jun 19, 2018
Hi

I am travelling from vijayanagar to itpl, can you make 500 k route from vijayanagar to silkboatd through nice road then take regular sarjapur outer ring road to reach itpl. It saves neatly half an hour. If you are worried about volvo not having enough crowd and need pick up in banshankari and othrr areas, ply a normal bus to nice road and have a try.

Request you to provide direct bus from itpl to vijayanagar in evening times too from 5 pm to 8 pm for easd of yse.

Regards
Divya...
Complaint comments  Read comments Complaint category Tax Services

Bangalore Metropolitan Transport Corporation [BMTC] — less frequency of shivaji nagar buses from malleswaram

 Subbrahmanyam Chillam on Jun 14, 2018
I am travelling from malleswaram to shivaji nagar for working. But there are only few buses going to shivaji nagar from my areaa. Even if the bus comes it will always full and also there will be no place even to stand in the bus. Bmtc has not taken any remedy for this problem. We have to stand for atleast half an hour to catch one bus.
Atleast if bmtc increase bus frequency during morning and evening, it will be useful....
Complaint comments  Read comments Complaint category Business & Finances

Bangalore Metropolitan Transport Corporation [BMTC] — no proper bus shelter

 navc on Jun 14, 2018
Dear sir/ ma'am

I would like to submit a complaint cum suggestion, i generally take bus no 139 to jb nagar. There are no proper bus shelter at manipal center stop and the bus never stops at the stop, i always have to cross the road in the middle of the traffic and board the bus that stops only for the signal. I would really appreciate it if you could make a bus shelter and also increase the frequency of buses running in the route at least during peak hours. I really hope my issue gets resolved. If not a bus shelter at least make sure the bus stops at the stop. We all want whats best...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — not giving stop in the bus stop prescribed

 Latha B S Latha on Jun 13, 2018
Dear sir/ ma’am,
I’m the resident of dubasipalya, kengeri, bangalore. Everyday many people like me work in various places of bangalore, uses bmtc bus as a commutation. Everyday it’s hectic to get the bus in our stop during morning peek hours. Many buses plies in our route, few buses won’t give stop in dubasipalya bus stop, kengeri. Bangalore. On 12/06/2018 at 7.45 am, the driver of bus no. 230/a, bus depot no. 21 from bettanapalya to kr market route, won’t stop the bus in any of the stop on his way, especially he won’t stop the bus in dubasipalya stop and this is his normal routine....
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — talking very rude and reluctant

 veenakrishna on Jun 11, 2018
I take orrca bus route 116, and i was picked and dropped under the bridge for 1 week at bommasandra stop, however on 11th june i was not picked up which i called the help desk they said the bus has already moved while i was waiting for more than 30 mins, then they said we cannot come below the bridge which all bmtc busses comes via that route, when i called the manger he was answering very relucltantly stating that we dont stop there and dont know why did the driver stop and what you want me to do now, and he disconnect the call, when i questioned on that he said dont talk rubbish for no reasons,...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Bangalore Metropolitan Transport Corporation [BMTC] — conductor behaviour in bus ka57f0591 (500f)

 Ashwini Gadiyar on Jun 11, 2018
Dear sir,

The conductor of bus 500f (Ka57f0591) is constantly overcharging people and is extremely rude and aggressive.

He collected 105 rupees for a 15 rs ticket from a woman passenger today and gave her only 80 rs back. When she asked him to tender thw rest of the change he got abusive and she had a breakdown and sobbed in the bus.

This kind of behaviour must not be condoned.

Please take the requisite action.

Thanks

Ashwini...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — conductors [Resolved]

 Athul Gracious on Jun 10, 2018
I am a 2nd pu student. I had recieved a information that the 1st pu buss pass has been extended till june 30 th but none of the conductors are accepting my pass, id card. The conductors are forcing me to take ticket or asking me to get out of the bus. The conductors are teliing that they have no information about the extending of the bus pass. Please inform all the conductors that the bus pass has been extended till june 3oth.
Please do the needful at the earliest...
Complaint comments  Read comments Complaint category Public Transportation

Bangalore Metropolitan Transport Corporation [BMTC] — bangalore metropolitan transport corporation [bmtc] extension of 1st puc students pass upto june 30 and conductor forcing to take ticket

 DJ OBVERSE on Jun 8, 2018
I travelled in a k2 bus today { june 8 2018}. Last month in numerous newspaper, i got noticed about the bus pass extension of 2017 to 2018 {2017 june to 2018 march} extended upto june month of 2018. And i've been using my old pass as per the info i got, carrying my 2nd puc id card. I was allowed the morning i went to college and today while coming back in a k2 bus the conductor has denied to accept the pass telling that "may is over". I asked for the conductor number and he denied saying. What is happening to our fellow bus employees?. Please take a strict action and confirm whether we are at our...
Complaint comments  Read comments Complaint category Public Transportation

Recently Discussed

1 days ago
Bangalore Metropolitan Transport Corporation [BMTC]
manhandling and life threatening by bus conductor and driver
1 days ago
Bangalore Metropolitan Transport Corporation [BMTC]
I forgot to collect change of rs33
2 days ago
Bangalore Metropolitan Transport Corporation [BMTC]
bus frequency from silkboard to hosur road under the fly over
8 days ago
Bangalore Metropolitan Transport Corporation [BMTC]
g-4 not stopping at bust and rash driving
10 days ago
Bangalore Metropolitan Transport Corporation [BMTC]
bmtc senseless conductor

Featured Complaints