[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — appreciation email: appreciation of conductor of bus ka 57 f0591

I've been a frequent traveler in bmtc buses now. And i've noticed that most drivers and conductors can be quite harsh with the passengers when rendering change or asking them to step aside for place. But, i was quite amazed at how the conductor of bus ka 57 f0591 (Depot: 03, route no: 500f) behaves with all passengers. He is pleasant to every passenger in the bus, ensures that most passengers especially old, ill people get seats and renders exact change without having to follow up. I've even noticed how he tries to communicate with people who don't speak in kannada or don't know hindi and is quite patient with them.

Wishing this conductor all the best in his life and career and hope that bmtc staff recruit more people like him.
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Feb 12, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action .

Regard's
BMTC
Jan 11, 2018
Updated by Anjana Mathew
The original post is not a complaint but an appreciation of the conductor of KA 57 F 0591. I traveled on this bus on Friday, Dec 29 2017. The bus started from Kadugodi at around 7:40 AM.
Verified Support
Jan 11, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Thanks for your appreciation words towards our crew it really boost up to work more efficiently. Further your appreciation has been forwarded to concerned depot.

Regard's
BMTC
Jan 11, 2018
Updated by Anjana Mathew
Absolutely and hoping Bmtc recruits such staff in future as well. Thanks!
Complaint comments 

Comments

I got ticket from Marathahalli to satya sai hospital for 53 rupees. I gave 500 rupees as I didn't have change.I forgot the collect remaining 447 rupees while getting down. I would like to know how I could get the money back.

route:500CA
Bus No.: KA01FA1614
Date:[protected]
Time of issue: 9:34:24
TID:00507463
TknNo:7049

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