[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — asking college id with the present address

I actually am from different district. I am staying in my relatives house in bangalore to pursue my degree. I have a student pass but i have to show my college id to confirm myself. But my college id has my permanent residential address in it and the conductors are demanding that it should have the address of where i'm currently staying. I can't get a new id just because of the address in the id. If i have a bus pass isn't it enough?? And even if i think in their way if i don't live where i'm living currently how can i use the pass?? So it's not even possible to misuse it... I don't know why they provide pass and then ask for address proof everytime we travel.. That's so illogical... And why should we even get a pass when we have to pay for the ticket anyway... Damn bmtc
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Aug 27, 2019
Complaint marked as Resolved 
Actually it's not been resolved... I'm dropping it out as I don't know the bus number... But I really hope that it never happens again...
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear,

BMTC regrets the inconvenience caused. Please provide bus number, date and time of the incident to identify crew not allowing valid student pass and take action against them.

Regards,
BMTC
Aug 27, 2019
Updated by Just like that
I actually didn't notice the bus number... But I'm happy that I heard a response from the BMTC... And I hope that no one would ask me pay for the ticket even though I have a pass from now onwards... And if anyone asks I'll definitely note down the bus number and register a complaint again...
Thank You
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