[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — assault

Address:

560010

I regularly commute by bmtc volvo bus on route no.356
Yesterday (I. E-08/12/2017 at 4.45 pm) i boarded a v-356 from kudlu gate bus stop to travel towards kbs (Majestic) the registration no. Of the bus being ka-01-fa-2272, as soon as me and my friend boarded the bus we could see that it was a little crowded and we couldn't find a seat because of which we both decided to get down at next stop and board another bus so i went a ahead to show the conductor the pass as we had to get down at next stop, upon showing the pass she started to shout on us telling what hurry are you in cant you wait for a while, this really irritated me and we went and stood near the front door as the stop was approaching. The conductor came back and pushed me towards the door and when i asked her why she was like you should not stand here and started to scream on me, just because she was a lady we had to hold not to speak rudely with her and we got down at next stop. The experience was really terrible and even after that when i contacted the helpline number, there was no proper response from there they dint even bother to provide me with docket number. At the time where the bmtc is asking the employee's to use bmtc bus and is pushing companies to hire the volvo bus this kind off attitude is completely unacceptable. And as a passenger i hope i have the right to at least file a complaint.. (Thanks for the manhandling experience) and even after giving a complaint i did receive a response for setting up a enquiry date but nothing happened