Bangalore Metropolitan Transport Corporation [BMTC] — Bad behaviour and wrong ticket

Address:

Marathahalli

Hi Team,
Hope you are doing well.

Today (24/06/2023) we started our journey from Whitefield to post office.
We are 3 people and not eligible for free tickets
But bus conductor gave us 1 free ticket and took 3 ticket charge. ₹20 each

Both driver and conductor were high drunk, worst driving and we're behaving very rudely.
We noticed that vehicle no. on ticket is different from real bus no. Which we were traveling

All passengers traveelled with us suffered highly.

Travelled bus no is KA57F4972
But in ticket it is labelled as KA57F0556

Please look into this concern as it is a serious issue as he was harshly driving

regards
Faithful passenger
Harisankar