Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — balance change never given

Jramanak78

Address:

Bangalore, Karnataka

Dear sir / madam,

Today i travelled in multiple buses between emc2 to kadubisanahalli.

In all the buses whenever ticket is given remaining balance of re.1 for each trip never returned in exchange

For eg. I paid rs.30 for ticket amounting to rs.29 (From mahadevapura ring road-emc2 stop to kadubisanahalli) but i never got the change of re.1.. When asked about change i was told by conductor that there was no change..

Similarly while returning back in 2 different buses, same incident happened with those 2 buses.

I request the authority to look into it and make sure that conductor have enough change with them

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 9, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir/Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depots for taking action. Further this is to inform that conductors are not provided any change amount for their duty on account of administrative reasons. Hence passengers are requested to give exact change for the ticket and co-operate.

Regards,
BMTC

Jul 21, 2021

Updated by Jramanak78 It would be difficult to tender exact change when the bill is amounting to Rs.19/- or Rs.29/-. Either the bill amount should be rounded off or conductors should be provided with exact change.