[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bmtc

Address:560038

On 30th september 2017 i had gone to get my monthly bus pass from the (Dommalur ttmc old airport road, bangalore – 71) bus stand, i paid the amount of rs.1050 for my monthly the bmtc bus pass issuer took the money but the bmtc bus pass issuer refused give me the monthly pass and confiscated my old monthly bus pass after, is this a new rule with regard to monthly buss pass issue by bmtc if so where is this rule stated that (Old bmtc pass must be handed over to get a new bus pass) and if my monthly buss pass has been illegally confiscated what is the action that is going to be taken against the bmtc bus pass issuer
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Dec 19, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused .This is to inform u that.As per Rules, for getting new pass old pass should be surrender & new pass is valid from 28th of previous month further your complaint has been registered and forwarded to concerned depot for further action this is your docket no for your further reference BMTCC10205045.

Regard's
BMTC
Complaint comments 

Comments

From past one month they are issuing travel as you like pass in mejastic...pass inssuers won't respond properly...
From past one month they are not issuing travel as you like pass in mejastic...pass inssuers won't respond properly...they are very rude...more than 3 times I had been... everytime they tell next week... many people are facing problem from this.
... please take serious action

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