Bangalore Metropolitan Transport Corporation [BMTC] — bmtc monthly pass incomplete service for march 2020 (covid-19)

Address:

Bangalore

In the wake of covid-19 bmtc service was disrupted from 22th to 31th (10
Days) in the month of march 2020. When the news of bmtc resuming on
19th may 2020 was out, i had initiated e mail on may 19, 2020 3:49:51 am
To [protected]@mybmtc.com mentioning in possession of bmtc march monthly
Pass (Paid in full for 31 days) and seek clarification towards availing
Commute. Further personally called and followed up with bmtc dto/pro.
However neither welcomed to board bmtc for remaining days nor
Entertained for refund/resolution towards incomplete service till date.
All we have been communicated that as of now there is no provision for
Your commute/grievance since bmtc service was disrupted as per "gov't
Orders", one has to purchase new monthly pass for may 2020 and nothing
Can be done about service in due to consumer!! - b a vinod