Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — bmtc pass money refund

Akash kumar nath

from Bengaluru, Karnataka

Address:	560017
Website:	www.mybmtc.com/en/basic-page/student-pass

I am a student of new horizon college of engineering.. I had applied for the student pass on 22nd november 2018 (From domlur to devarbesanahalli) i had done online payment of ₹1870.. Transaction id:mgov[protected]. The amount has been deducted from my account but when i went to majestic for the pass they are telling that the payment was failed.. Nd they don't have any documents of my student pass.. So i kindly request to initiate my refund.. And fix this failure of bmtc website..
Enrollment no:1nh17me706
Phone no:[protected]

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Jan 1, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Nov 21, 2018

Updated by Akash kumar nath The amount has been deducted from my account they had said refund will be initiated but i dint get any notification.. or message of refund..and it's been one month since i had made the transaction..

Nov 23, 2018

Updated by Akash kumar nath My problem is still not fixed.. i dint get any notification about my refund ...and no response from bmtc about my issue.. dint expect this from such a reputed organisation..(bmtc)

Verified Support

Nov 28, 2018

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear akash,

BMTC Regrets the inconvenience caused this is to inform you that your mgov number has been checked your pass is ready to print so you can visit shanthinagar bus stand and collect your pass.

Regard's
BMTC