Bangalore Metropolitan Transport Corporation [BMTC] — bus conductor behavior

Today i visited bangalore. When i was going from tin factory to bayappanhalli metro station i took bus whose bus number is ka-57-f-0438.
The bus conductor misbehave with and became physical to me and he pushed me at the end of bus just because i was not understanding what is he saying.
Is this the way how bmtc employees behave with outside visitors?
This was ridiculous. I am requesting bmtc to take strict action against this. So that this will not repeat with others.
I know no action will be taken on this issue because i am outsider but still i believe some strict action will be taken. Thank you.
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Please provide time of the incident or photocopy of the ticket to identify the crew and take action against him.

Regards,
BMTC
Aug 20, 2019
Updated by Rahul_1996
Hi sir,
Thank you for the quick response.
Below is the date and time of travel.
Date- 20- Aug-2019
Time : Between 12:00 PM to 12:30PM

Verified Support
Aug 22, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor. This is your complaint docket number for your future reference-BMTCC10234010.

Regards,
BMTC
Aug 22, 2019
Updated by Rahul_1996
Hi,

Thank you for the action. I will check with the given complaint docket number.

Thanks,
Rahul
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