Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — bus conductor complaint

stuti maheshwari

from Delhi, Delhi

Address:

560054

This incident happened on 3.10.2019.
I boarded 401K/36 bus of depot 12, from Gokula bus stop to get down at Divaranapalya. The bus number as I could gauge from the ticket is KA07FA1321 or KA07FA1327.
I gave the conductor ₹10 for the same and he was delaying in issuing me a ticket. It was just before the stop I had to get down that the conductor issued me a ticket of ₹5 only and that also after being insisted that I demand a ticket. I tried asking him again for complete ₹10 ticket but he murmured something and didn’t give me the complete ticket. This has happened with me a few times now and therefore I request you to take a prompt action against it

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Nov 7, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action against the conductor. This is your complaint docket number for your future reference-BMTCC10236519.

Regards,
BMTC