[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus conductor disturbances

Hi sir,

This is regarding one incident that happened with me today when i was travelling from electronic city to veerannapalaya in volvo.

I boarded in 2 buses i. E. First bus from electronic city to silk board and second from silk board to veerannapalaya, but in the second bus, the conductor charged me 105 rs/- instead of 84 rs/-, because he changed the pickup point in the ticket. Generally the ticket charge is 84 rs/- from silk board to veerannapalaya in volvo bus. When i asked him the reason then he told me something in kannada which i couldn't understand. And he started arguing with me.

I have attached the pic of both tickets. Please look into it asap and take the necessary action.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor. This is your complaint docket number for your future reference-BMTCC10234860.

Regards,
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2854
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information