Bangalore Metropolitan Transport Corporation [BMTC] — Bus does not stop at the bus stop

I travel every day 45 kms of distance through metro and bus on one side holding laptop, in heavily filled bus. I take bus from baiyappanahalli metro station to Big Bazar stop (opposite the cloud nine hospital).
Everyday the bus stops at the signal junction (far behind the signal) and the conductors will compel us to get down there. They shall stop right at the baricade beside footpath, so we shall not be able to enter the footpath and will have to walk amidst all the heavy vehicles and buses at the signal..this is really unsafe. If we request the conductors to stop at the Bus stop...they use filthy language and scold for the right request also. This is especially seen in the busses which go in the channasandra or ITPL buses.
Instead the bus stop is very safe for getting down.
So request u to please attend the issue and resolve it and facilitate the passengers.
Also request the BMTC to instruct drivers and conductors to avoid scolding passengers for requesting the stop at bus stop.