[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus not stopping on bus stop

Address:

560049

I boarded (Bus number - ka 57 f 1676, tkn number - 4056) the from kempagowda bus stand by 5:15 on 23/11/2019 and reached my destination in about 6 in the morning. The bus refused to stop in my bus stop rather than going through the service road which is the bus route they went through the highway. I had earphone pulged to one of my ear but i've heard him and replied that i want to get down at the next stop. The conductor replied to my question "why they didn't stop and why should i go near the door before a stop and why they didn't take the main bus route" in a very impolite way, insulting me in front of other travelers that i didn't know the language. The picture of the place where the bus stopped and the ticket is hereby forwarded with the complaint. Kindly take the necessary actions.