[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus ticket issuing

Address:Peenya 2nd stage, 560091

The conductors doesn't provide proper ticket, they manage by passing same tickets to different customers. From Peenya to sunkadkatte. If we raise voice against that they try to manipulate. It's against government rules and regulations. Today I need to get down at dairy stop, the regular ticket need to be issued is 10rps but he gave 17rps ticket which was already issued to other person. I asked him regarding this, he said wait and even he dint have the change at that time. In between I asked him for change even at that time he told me to wait. As I suppose to get down near the stop he gave me change. Instead of giving 190change. He gave me 185 and it was more than the real price of the stop. When I spoke with him he raised his voice and told go and complain for anyone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Please provide date and time of the incident to identify the crew and take action against the said conductor.

Regards,
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information