Bangalore Metropolitan Transport Corporation [BMTC] — Bus ticket payment

Address:

Marathalli

This payment was done on 24th September 2022 at 7:57am through Google pay and the payment status was showing as processing and i showed same thing to Bus conductor and waited for the transaction to complete but it didn't reflect and amount got deducted from my account and Bus conductor she talked with me in very rude manner and again she again asked me to do payment and i refuse to do as my previous payment amount deducted and the conductor is not talking in proper manner after long conversation i made payment through phone pay then it got deducted so as i have done payment twice i should get my refund amount immediately for making twice payment.
I need it immediately and for misbehaving she should be fined.