[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Bus tickets

Address:560037

Bus conductors are forcefully not giving tickets. For 12/- exactly 12 rupees i have to get ticket, otherwise they will take 10/- from us and will not give ticket. Some times they will give 5/- ticket. If we are not ready for that they will tell to get down from bus. Today i argued and conductor told to get down from bus, otherwise he will not take bus.[ bus no. is KA01 1703]. 5 days 4 bus per day ie 4 times 2 - 2 rupees per day i have to keep in hand, otherwise i cann't use BMTC. Take some action against this.
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, This is your docket no BMTCC10140321 for your reference. Taking note of your complaint direction has been issued to concerned depot authority to take necessary action against the erring crew for his lapses. BMTC
Complaint comments 

Comments

Adding to the above complaint..

>If the ticket fare is 18 rs and if you pay 20 rs to conductor he will give you the ticket and keep quite. You have to ask him for 2 rs then only he will respond saying I don't have change will give it at the time of you get down from bus actually when the time comes they don't give change saying I don't have it.

>If customer is not aware of the fare amount for his destination, conductors wantedly giving a ticket of 19rs, 24rs so that they can hold the 1 rupee change with them.

I request BMTC Officials to have a random check and ask the passengers in the Bus.

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