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[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — buses are not moving on their route

Sir there is no bus in hegganahalli cross bus stop from more than four to five hours. There are more than 35 to 40 people's are standing in hegganahalli bus stop. The route 248, 265, 502h bus are not moving on their route. I have even called bmtc toll free number but they are not responding properly.in defult bmtc app as been showing that buses are all moving towards jahalli cross via outer ring road. And moving towards tvs cross and jahalli cross. But in the proper route buses are not moving.
Complaint marked as Resolved Jul 6, 2019

Complaint Status


[Jun 01, 2019] Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Jun 03, 2019
Dear Madhu,

BMTC regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned Depot for taking necessary action in this regard. This is your docket number for your future reference:BMTCC10230952.

Regards,
BMTC
Updated by Madhusrnvs Jun 03, 2019
From five days the buses of route 248, 248g, 265, 265A, 248BB, 502F, 502H are not moving an thier route. The conductor and divers are openly saying that they will not move on the route from sunkadkatte to pennya 2nd stage. Instead of their proper route they are moving towards jahalli cross via sumanahalli and via rajkumar samadhi.This is causing so many working class people because the route is highly hiked route because this route has one of biggest industries plant of pennya. Most of the workers depend on bus.
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From five days the buses of route 248, 248g, 265, 265A, 248BB, 502F, 502H are not moving an thier route. The conductor and divers are openly saying that they will not move on the route from sunkadkatte to pennya 2nd stage. Instead of their proper route they are moving towards jahalli cross via sumanahalli and via rajkumar samadhi.This is causing so many working class people because the route is highly hiked route because this route has one of biggest industries plant of peeny. Most of the workers depend on bus.

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    Customer satisfaction rating
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    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027