[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — buses delayed 278 or 278e

Address:Sanjay Nagar, 560094

I was waiting in sanjay nagar bus stop today to board 278 or 278e for almost 1 hour (920am to.1020am) and buses dint come. I was able to see 4 buses going to nagashettihalli which is just stops from sanjay magar in 15min interval but not even one bus returned the other way to shivaji nagar.279 series buses almost 10 buses passed during this time and k2 as well. I was just waiting to see if the bus is coming or not and wasted 1hr of time hoping to board bus. Finally taken auto and spent 100 rs to reach shivaji nagar. Above incident is not just once today, its happening very frequently which i noticed before as well but have not recorded. Kindly look into this, investigate the issue and increase the frequency of 278 or 278e like other buses.
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May 18, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

This is to inform you that at present there are 1 schedule in 278 ( total 24 trips) and in 278-E there are 5 schedule are operating in 95 trips due to traffic jam there may be some variation in operation kindly co-op and avail the service further regarding increase of schedule will be examined.

Regard's
BMTC
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