[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — changes on bus ticket

Address:Shanthinagar, Bengaluru, Karnataka 560027, 560027

Bus conductors do not give back balance or coins after taking the actual ticket fare. I'm daily passenger from marathahalli to itpl, the actual volvo bus fare is 48rs but if i give them 50 rupees they don't give us back 2rs. Its cost me every day 4 rupees, monthly 104 rupees. They simply give excuse that they don't have the change every time. Even if they do have the change they just simply turn their back after giving the bus ticket and pretending they are busy with other passengers. No matter if it is normal bus or volvo, if it is 2rupees or 5rupees, it is clearly they just don't want to give back our balance money and is happening every day. It is a request, its not so hard do bring some changes. It is a request, please kindly do something, thank you.
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May 22, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Pl provide the vehicle reg no or photo copy of the ticket to identify the crew and to take action.

Regard's
BMTC
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