[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — charged extra for daily pass in bmtc volvo (500ca)

Address:Bangalore, Karnataka, 560103

Hi sir,

I travel daily in bmtc volvo bus. Occassionally i choose daily bus pass which costs 147rs (7rs for gst). But as far as i have seen, one among 10 conductors will only be honest and consider 147rs for daily pass.

Many conductors are taking 150rs for the daily pass. When we give 150rs, they will not return change for 3rs (Dont even write on the pass so that we can collect later). And we being it professionals would feel awkward to ask for 3rs from them while leaving. There are many who don' ask for such small amount of change.

But, how much ever it is, money is money.

Please consider this complaint, and ask all the conductors to charge how much ever is needed and not extra (Even if it is 1rs)

Thanks in advance!
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned authority for further action.
further if you found such type of complaint pl provide the detail like route/vehicle no date/time of incident to take action against the crew.

Regard's
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2854
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information