[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — complaining about carelessness of both conductor and driver

Address:560037

This situation is happened on 10 dec 2019 at 9.50am and the bus number is ka57 f 2984 and bus is travelling from marthahalli to silk board side.
At the time of getting down from the bus at my stop (Sarjapur circle) my phone was stolen by thiefs and i immediately realized that my phone was stolen and at that time im in bus only.
And i informed to both driver & conductor about this and they told that they will keep the bus aside and will check for thief.
At that time before me two guys was there and those are just getting down from the bus and iam came outside and checking those two guys.
The conductor said they will kept the bus to aside and what they done is while iam checking these two guys they doesn't stop the bus aside.
Iam just ran away with the bus for some distance and im not catched that bus, finally i lost my phone.
Atleast if they stop the bus for 5 mins, there might be a chance for me to get back my phone.
And my concern is if they are not willing to stop the bus, they should inform to me. Why they said like that.
That means what i understand is they doesn't have any responsibility towards the passenger or they might be encouraging this type of thefts.

So my wish is take some action on this people and i need justice.

Thank you
Hope atleast you can react for this, with your actions.
I will see whether you are also working proper or not.
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Feb 1, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10240875, to concerned depot for needful action
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