[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — complaint about change not provided by bmtc bus conductor

Address:Venkat Reddy Layout, Teams Royal Apartment, Bangalore, Karnataka, 560098

Hi,

I travelled on bus no.: ka01fa0819, ticketed exactly at 19:49:24 on[protected] and the token no. Is 7025.

I boarded the bus from jyoti nivas bus stop asking for a ticket till shantinagara bus terminal.

The ticket was charged rs.15 and i provided a rs.100 note and a 5 rupee coin to the bus conductor. On asking back the change of rs.90 he started making faces and then only provided me a change of rs.50 and torn note of rs.20.
On asking the remaining of the change he simply denied it on my face and asked me to wait. He then went to the ladies section and avoided coming back to the men's section of the bus until new passengers arrived. On asking the change back and a replacement of the rs.20 note he started abusing me in his mother tongue (Presumably kannada) making noises and on completion he again went to the ladies section.

On arriving my stop i had to get down from the overcrowded bus and was not able to collect my change.

I request you to kindly look into this matter and take strict actions on the conductor and provide me back my deserved change.

Thank and regards,
Subham chakraborty
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Dec 24, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10238922, to concerned depot for needful action
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