[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Complaint against conductor and driver

Address:Bangalore, Karnataka, 560100
Website:BMTC

Bus number: ka 01 f 4588
Route number: 378
Date of travel: 18-may-2017
Time of travel: 9.00 am (At neeladri stop)

Around 7-8 people boarded the bus at this stop. Most o[censored]s were travelling to a place that whould cost 10/-. The conductor did not give tickets to any o[censored]s. When we asked for the tickets he easily went to the other part of the bus to avoid us.

Later another person who was about to get down asked for the change. The conductor simply refused saying he doesn't have the money and get lost. The person looked like a daily wager and was pleading for the change which the conductor refused. When he kept on insisting the conductor pulled him outside the bus and started beating him. The bus was stranded in a traffic congestion and the driver joined him in beating him and stamping him. The local crowd had to pitch in to stop this nonsense. The victim had no fault of his. I was not expecting this behaviour from government employees who are supposed to be responsible and respect their role of duty.

Please take strict action against them.
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Jun 23, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused. This is your docket no BMTCC10190861for your kind reference Taking note of your complaint the concerned line checking authority has been directed to conduct surprise checks to detect the lapses of the conductor while on duty and to take necessary actions.

Regard's
BMTC
Complaint comments 

Comments

Hi
BMTC conductor not accepting 10 rupee coin KA01 F 4569

Even if such companies dont accept coins then it adds value to rumours. Please fix it or educate conductors. Else people like us who don't obelieve end up having all coins.

So please make sure conductors accept this
Bus route 500T at 7.15 near Manyatha

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