[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Complaint regarding rude and rowdy behavior of BMTC bus conductor

Address:Bangalore, Karnataka
Website:Bengaluru Metropolitan Transport Corporation (BMTC)

Today i was travelling from bellandur to mahadevpura in bmtc bus (Bus number: ka 01- fa 634) time evening 5:30 pm to 6:00 pm.

The bus conductor was so rude, doesn't know how to talk to passengers. I took the ticket which was cost rs.17/- ; i had given rs.50/- then he first returned me rs.20/- and written in the back side of the ticket as to be returned rs.13/-.

After sometime he asked me the ticket and just made scratch over the written part and gave rs.10/- then when i asked for rest rs.3/- he told to take it later.

I waited till the stop comes but when i was reaching near my stop i asked for the change, he ignored then when i asked again (My stop reached by that time) i told i have to get down give the change ; then that person was so rude disgusting person told why are you eating my head let me issue the tickets first, but i told my stoppage has come and i have to get down also; then he told "get down then" that too also in very harsh manner.

As the bus was leaving and i didn't have any option except getting down from bus. He didn't returned the change which directly went to his pocket.

The matter is not of rs.3/- or rs.100/- what these people think that nobody will ask for rs.2/- or rs.3/- who cares so they don't give even though they have and directly it goes to the conductors pocket only as black, which is not legal.

Along with this the rudeness and rowdy behavior ; some strong action must be taken (Please notice am telling "must").
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Jul 14, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and this is your docket no for your further reference BMTCC10191913 and your complaint has been forwarded to concerned depot authority to take action against the erring crew.

Regard's
BMTC
Complaint comments 

Comments

Hi,
I have lost my red color purse in BMTC Bus 344H today (Jun 1 2017) around 9.45 AM .It contains all government id proofs.I got down at Roopena agrahara.if found please return to [protected].

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