Bangalore Metropolitan Transport Corporation [BMTC] — conductor being physical

Today the 9th feb 2020 at around 7:25 pm while i was travelling from byappanahalli to bhathrahalli, the conductor told me to go behind since i was standing near the entrance but i was not able to move because of the congestion. So the conductor started pushing me and to my surprise he slapped me on the head... I was really shocked... I had been travelling by bmtc for 4 years now... Because of what just happened i forgot to take a photo of the bus's no. Plate... Please take necessary action if possible... Please try to find out the bus which i was in during the time this incident took place... I can never forget the face of that conductor... Please take necessary action against such violent and disrespectful employee...