Bangalore Metropolitan Transport Corporation [BMTC] — conductor not giving change and demanding extra

Address:560034

I travelled from kr puram to silk board in bus no. Ka57f2937. I paid 30 and the conductor lady asked for 3 rs change (Ticket fare was 23rs). I gave her 3rs change and then she started claiming that she gave me the ticket without me giving her the money and demanded 20 again on asking for 10rs balance. She was demanding twice the ticket fare and did not return the balance amount also.
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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I travelled from Manyata Tech park to Marathahalli kalamandir gave rs500 forgot to collect change.

Bus route number 500D

I have to get rs430 back. Could you please help me in getting back the change.

KA57F1915
Travelled at 8.30 Am on Feb 22nd 2020

Bus Number: SBS-1K KA57 F 3250
Time : 12.00 PM
Route : Trinity Circle to Domlur

Bus conductor did not gave ticket after he collected full fare from us and also he did not stop the bus at Domlur bus stop after that he told us to get down from running bus. If at that time something gone wrong then who will be responsible for this?

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