[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — conductor overcharged in regular route

Address:

560097

Dear sir,

This is to bring to your notice about the incident of higher charge by a conductor on regular route.

I am a daily traveler in nice 7 route and occasionally purchase daily pass. Normal charge if purchased daily pass is 70/- + 25 as toll charges for one side.

On march 5th, there was a new conductor (Prem) on bus number ka53 f 113 time morning 7 am route from vidyaranyapura to electronic city.

He charged 70 + 30 as toll charge and is arguably very blunt saying this is how i charge and this is the fare. For that below is his explanation.

“if we purchase daily pass in the same bus, then toll charge is 30. If we have monthly or daily pass already available then toll charge is 25 only”. I feel this is irrelevant to buy daily pass from other bus and board this and either he ruling this as rules for fellow passengers who commute on daily basis.

He was a not a regular route conductor but posted just for a trip. However, the issue is can he over charge bypassing the fare list or if it’s a lack of awareness he can still check with other but dint do in either case.

I am here by attaching the snap shot of tickets and pass that was charged high and also the postdated regular ticket fare for your reference.

Request you to please look and kindly action on avoiding the repetitive incidents like this.