Bangalore Metropolitan Transport Corporation [BMTC] — conductor refused to give balance amount

Dear Sir/Madam,

I would like to file a complaint against a bus conductor who refused to give me my remaining balance amount of Rs.5/- only because one of the Rs.10/- note out 2 happened to be torn that was given to me by a bus conductor today morning.

I work hard for every single penny and if I travel in government bus doesn't it mean that whatever the bus conductor says I just need to bow my head even if he steals my money. What kind of government rule is it for BMTC BUSES.

If a passenger does not have petty cash change like 2 or 5 Rs, he needs to sacrifice his hard earned money? Is BMTC expecting passengers to beg to arrange for 2 or 5 Rs change? Does BMTC think passengers are very jobless so they need somehow arrange for change. Or Does BMTC thinks passengers are all fools so bus conductors can cheat them anyhow.

I want a justification and my Rs. 5/- back that is my hard earned money, it not for charity.

I believe the bus number is KA 01 F 4758, when asked the bus conductor's name he abused and denied to give his name.