[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — conductor's rude behaviour and he took extra money than the charge

I was travelling to the electroniccity in BMTC 600 F series bus KA 57-F-163. I have boarded in bommnahalli into a standing bus. I have called the conductor many times for ticket which he obviously unnoticed as he was busy taking with driver. When I got seat and finally sat down I called him where I got very rude and disgusting replies, his behaviour is so hurting, he didn't let me explain myself. The most hurting part is telling this co passengers and pointing me, the harassment went on for 15 minutes. When I asked him my change of 81/-, he gave 70/- and asked me to get down this stop in very rude manner. Tears brimmed in my eyes. Where on earth 100-19 is 70. I am giving the proofs
My question is why did he take my 11/- and what is the need to target me so much
This happened on 5th August, evening 4:30pm