[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — day pass ticket light print issue

Address:560022

Some conductors are issuing light print 70₹ day passes because of which commuters are suffering as other bus conductor do not accept if date, id number or something is not clearly visible. Bus conductor from depo 26th saw such ticket with one of the boarder and he has asked bus driver to stop the bus for 10 minutes and all passengers suffered untill that person took new ticket though already he had a day pass with him. B us running in route passing modi hospital rajajinagar to kempegowda bus nildana. 1 among the 6 ppl had been charged to take ticket even tough he gad day pass with him. Problem was the conductor who had issued him ticket did not bother that his ticket print machine had gone out of ink. So all 6 ticket were printed with very light print. For this commuters had to suffer. This negligence from bmtc has to be corrected. Day pass tickets must be printed with visible dark prints. So that if the commuters boards another bus he don't have to buy ticket again just because print in day pass ticket issued by other bus conducted is very light and not visible. This conductor had stopped bus in between for 10 minutes asking commuter to get down from bus if do not buy ticket as he said your pass ink is not visible.in this he was also doing his duty but it trouble d all the commuters in the bus untill d person who had day pass with light ink had got 1 mire ticket till majestic with 15₹. I was one of the passenger in the bus. My request is to issue good printed day pass tickets so that no body faces problem in future for these lightly printed paper tickets which a user has to carry whole day so it must be of considerably good quality and print. Thank you for understand and listening my concern. Hope some needful measure will be taken by bmtc to resolve light print in day pass ticket issue.
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Sep 30, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint has been forwarded to concerned department for taking necessary action to provide good quality ticket print rolls.

Regards,
BMTC
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