[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — denied boarding the bus due to not issuing bus pass with bmtc id

Address:560021

I have been using bmtc volvo bus pass with government i'd from past 6 months. Yesterday also i took pass for the month of august in bus 500-ca with government id, but today the bus conductor denied me boarding the bus saying we need bmtc i'd. I don't understand why now and if that is the rule (Which btw is not as u can check it on bmtc website) the conductor should have denied issuing the pass yesterday itself.
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Sep 6, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Please provide bus number and time of the incident to identify the crew and take action.

Regards,
BMTC
Complaint comments 

Comments

Sir/Madam,
I have applied for the renewal of my bus pass and it is the approved state when I checked in the approval status but when I applied for the scheduling of an appointment, there it is showing me a notification that my bus pass is in the not yet approved. So what should I now?. Eagerly waiting for your reply.

This bus number " KA-57-F-3016" hit my car today morning and did not even stop to acknowledge the damage. I want to Lodge a compliant against this reckless irresponsible driver and want my car damages to be taken care of .

My two kids were lucky to have escaped and I request the concern to follow up and get the resolution.

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