Bangalore Metropolitan Transport Corporation [BMTC] — Driver verbally abused lady driver

I was removing my car from my house on thygaraja nagar 2nd main road when the driver of vehicle number KA01-F-4820 came and stopped right in front of my car and harrassed me to remove my car or go reverse. I said i m waiting for driver as i cant drive n hve small baby n he can easily cut n go but he started abusing me. He created traffic jam for 15-20 mins unnecessarily. I said i will take photo n report to police n he said i can frame the photo n put it on my house wall( picture attached). Why and how can they hve the rights to verbally abuse us. What is my fault.