[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — extreme verbal aggression

Address:

560034

This complaint is against a bmtc bus conductor and the driver, dated 04.09.2018. I was travelling in bus no. Ka - 01 f a - 2284 from koramangala bus depot to maharaja signal. The conductor took an amount but didn't issue ticket. I asked him twice but he didn't give me proper response. When i, once in for all exerted the pressure on him to give me the ticket, he started yelling in local language with extreme aggression, when i retaliated in english the driver also started yelling at me. Being a woman travelling at night, its the duty of public servants to protect the woman and not to make her feel unsafe. However, the verbal abuse didn't stop there, when the driver also started yelling, i chose to get down from the bus immediately without even asking again for the ticket, they kept on abusing me in filthy language.

It so shameful, that when a citizen places the rightful and lawful request, all he/she gets are abuses.

Being a frequent traveller in bmtc buses, i have seen multiple time the verbal fights between the rider and conductor regarding not issuing the ticket or not giving the balance change or denying the same.

And the gravest of all is rash driving. This is an eyewitness account where a school going girl had head injury as her head was bashed in the rod of the front seat, the injury was so grave that it needed urgent medical attention. Reason behind the such mishap? Bmtc driver!

My humble request is to treat this matter as an important issue and to have the concerned authority to look into this matter as this is increasing day by day and have a proper check on bmtc drivers and conductors.