Bangalore Metropolitan Transport Corporation [BMTC] — Extremely rude behaviour from bmtc official (electronic city)

Address:

Bangalore, Karnataka, 560100

Today (17th june 2016) i had gone to apply for a concessional students pass for my son. The official verifying the pass behaved in a very demeaning manner with me as well as many others who had come today. He insisted on seeing aadhar card although it is mentioned that it is optional. He literally threw away applications if a person did not produce the aadhar card. He also never gave anyone chance to clarify doubts and kept ordering that everyone listens to him. I do request bmtc to appoint officials who can respectfully deal with public.
Thank you