[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — fine charged for not producing bus pass

Address:Kadugodi, 560067

I've a monthly pass issued on my name. I boarded a bus from Itpl bus stand for kadugodi considering I have my pass with me. As usual, bus was fully loaded with passengers, no space to even stand properly and the conductor asked to show pass. I couldn't show as it was very crowded and the conductor also didn't recheck.
At hopefarm junction 3 inspectors boarded the bus and started checking. By the time they came to me I reported them that I don't have pass as my wallet is missing. But the inspectors continuously kept me telling to pay fine which I agree too, but when I told them of the fine rule that they can only fine me of 10 times of my ticket fare they said you said you have pass that's why we are charging 500. In this case, what is the fine applicable on me for not carrying the pass along??
They fined me ₹500 for a ticket cost of ₹10!

And during all this, the conductor was continuously rude and abusive. When I told him that I don't get kannada language I was being told that this is Karnataka and you have to speak kann
I am wise and responsible citizen and since I couldn't argue in your asked language I was liable to be charged.

I need strict and disciplinary action against this.

Bus No. D 03 F 3517
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Feb 7, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Your complaint is registered and forwarded to concerned line checking department and also to concerned Depot for taking necessary action.

Regards,
BMTC
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