[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — humiliation faced because of online bus pass.

Address:

Bangalore, Karnataka

Hi,
As the bmtc has moved forward with the technology and nowadays issues online day passes. This was a positive thing. I am one of the customer who has been highly appreciated this. The incidents i mention is not encouraging for me to continue using this facility. Today when i was traveling using the online pass. Twice i was humiliated in the public by conductors stirring up problems about the online pass and once i was forced to pay the bus fare. As it was night and i was getting late. I paid the fair he demanded. I think the situation is 2 type. Type 1 where bmtc staff is unaware of this online payment service or type 2 where the conductors hate travelers who use technology to make their travel easy. The incidents were so disheartening for me.