[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — informal behavior on asking for change

Hello team,

I would like you thank you all for providing us round to click support and a sweet journey. I love travelling in bmtc buses more than my private vehicle. A lots of good memories and happy faces of your team, who is always looking for customers help. But there are some people who is making this good image down.

I believe this is not only me who suffered but there are many who is suffering.

Today i am travelling from marathalli to graphite road and the fate cost is 20 rupees, usually i carry change along with me to have a fast and happy transaction. But today is bit unfortunate day for me, i don't have any loose money and pass my 20 rupees note to ticket collector. Ticket collector also promised me to give my 5 rupees change back and he mentioned on back. On departure time i asked for change and he started i don't have change with me but i can see he is holding full pocket of loose coins. I asked, if i have i already given you that time, then he is like talking something something, really this sounds bad. At last he didn't return my change.

Sir, i am not asking for change here. Like me there are other lakhs of my brothers and sister's are travelling they may also faced this issue number of times.

Please look into this and kindly reply on this mail.

Bus details:
Ka57t 3130
Txn no :15057

Date: 5th december 2019
Time : 10:39:02

Please ask ticket collector for this bd act, why he did like this : (

Many thanks,
A happy customer